Frequent question: How long is the wait for Service Canada phone?

Our service standard is to answer your call within 10 minutes. Please see below for our average wait times for the week of November 29, 2021. This is the average length of time that callers wait in queue before speaking to an agent.

What is the best time to call Service Canada?

If you would prefer to speak to a representative, call this service between 8:30 a.m. and 4:30 p.m., Monday to Friday. You can get general information about the EI program, the Social Insurance Number (SIN), and your specific EI claim.

How long does it take to get through to EI?

You are eligible for an EI payment at the end of the 2-week period when you are out of work. You’ll receive your first payment about 28 days after you apply if you’re eligible and have submitted all required information. If you’re not eligible, we’ll notify you of the decision made about your application.

How can I speak to someone at EI?

Contact us

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To provide details of reporting mistakes or fraudulent activity related to EI claims, or for more information, please call our toll-free EI Telephone Information Service at 1-800-206-7218 (TTY: 1-800-529-3742 ), from 8:30 a.m. to 4:30 p.m. to speak to a representative.

How do I know if my EI is approved?

You’ll receive your first payment about 28 days after you apply if you’re eligible and have provided all required information. If you’re not eligible, we’ll notify you of the decision made about your application.

Will Service Canada call you?

1 800 O-Canada is a general information service and does not usually make unsolicited attempts to contact Canadians. In very rare cases, Service Canada may unexpectedly contact you in the course of delivering Government of Canada services.

Why did Service Canada call me?

Some of the reasons the CRA may call

They wrote to you previously or any of the following situations apply: you owe tax or money to a government program. A collections officer may call you to discuss your file and ask you to make a payment.

What is the phone number for EI reporting?

If you don’t have Internet access, you can use the Telephone Reporting Service by calling 1-800-531-7555. If we need more information to process your report, we’ll transfer your call to an agent or you’ll receive a message to call back during business hours.

Is EI waiting period waived?

The payments can delay the start and value of benefits. However, there will once again be a one-week wait before benefits flow for any new EI claims after the waiting period was waived over the last year.

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What’s the best time to call unemployment?

Avoid calling on Mondays and Tuesdays. These are the highest call volume days and you’re more likely to get through Wednesday or Thursday. Try calling after 4 p.m.

Can you be denied EI?

Yes. In some situations, EI staff can decide not to give you benefits for other reasons. This is called being “disentitled” to benefits.

How many weeks can you get EI in Canada?

How long you could receive EI regular benefits. You can receive EI from 14 weeks up to a maximum of 45 weeks, depending on the unemployment rate in your region at the time of filing your claim and the amount of insurable hours you’ve accumulated in the last 52 weeks or since your last claim, whichever is shorter.

Is My Service Canada Account the same as CRA account?

Is “CRA My Account” the same as “My Service Canada Account”? These are different services from each of two Federal government agencies. CRA provides tax information. Service Canada deals with EI CPP OAS and other services.