In a recent article for Citylab.com, Eric Jaffe lays out the case for why individuals in charge of transit systems should ride transit, and what problems stem from them not doing so right now.
“There are way too many people working on transit who don’t actually ride transit,” Christof Spieler says. “If you’re going to be making decisions about transit, you really need to know what it’s actually like. Not what it’s like in theory, but what it’s actually like. ”
You can read the rest of the article here: http://www.citylab.com/cityfixer/2014/09/why-the-people-in-charge-of-transit-systems-should-be-required-to-actually-ride-transit/379931/
We have had some Guelph City Councillors take the Transit Challenge. I am hopeful we will see more transit managers and staff do the same.